Thank you so much for your purchase!


Right after you purchase, you’ll get an email (to the email you used on purchase) with a secure login and password so you can INSTANTLY access your program materials online.


If you have not been able to locate your email after 10-15 minutes, please check your spam/junk folder (and “promotions” tab if you are using Gmail) from a computer, not a mobile device. 


If your email server has a search bar tool at the top of the inbox, type in “Betty Rocker” to see if the email comes up, regardless of which folder it is in.


If you used PayPal for your purchase, the email would have been sent to the email address associated with your PayPal account.


If you still can’t find it, add bree@thebettyrocker.com as a contact and safe sender in your email account, as well as marking us as a whitelist sender. You can also email us at support@thebettyrocker.com if you still can't find your Welcome email. Be sure to tell us the name you used upon purchase and the email you used so we can locate your order.


If you ordered 2 products at the same time, there is sometimes a slight delay in the second product access simply because of how our payment processor batches payments. You'll get a welcome email for the first purchase right away, but the second one sometimes gets to you a little later - but the username and password will be the same as the first program.


If you paid and it went through, it will absolutely be available to you within a few hours of purchase. You can write us at support@thebettyrocker.com during normal business hours and we can manually speed that up for you.


All the best,

-Team Betty Rocker