Hi! We are so sorry to hear you're having trouble getting the video to play! We are glad you're doing your workout though :) 


Here are the BEST ways to fix this (try these now):


1. Make sure your browser software is up-to-date.

2. Clear your browser history/cache/cookies.

3. Try a different internet browser or device.

4. Make sure you have a strong internet connection.

5. Make sure you have adequate memory on your device.

6. Restart your device.


Note: The videos run through Vimeo, a universal video player.


If you still are unable to watch a video, please go to this official Vimeo Video Playback Help page for more help straight from the source.


All our best,


Team Betty Rocker